Managerial Skills

Course content:

  • Leadership vs. Managerial Skills
  • Leadership Skills and Competencies, Manager’s Social Skills
  • Situational Approach to Leadership (Directive and Consultative Style)
  • Negotiation and Conflict Management
  • Leadership and Teams, Facilitation of Teams
  • Leading Work Groups and Teams
  • Orming – Developments Stages of Team and Managerial Interventions
  • Managers Communication Skills and Feedback
  • Delegation Skills and Coaching

 

Recommended literature:

GARY YUKL: Leadership in organizations, Global ed., Boston: Pearson, 2013, ISBN 978-0-273-76566-0

KENNETH BLANCHARD, SPENCER JOHNSON: The one minute manager: increase productivity, profits and your own prosperity, London: Harper Collins, 1983, ISBN 0-00-710792-7

FISHER, W. URY, B. PATTON: Getting to yes: negotiating an agreement without giving in 2nd ed., London: Random House Business Books, 1992, ISBN 1-84-413146-7